What We Collect and Why We Need It
When you open an account, we collect your name, contact details, and date of birth to comply with account-verification requirements where local law permits. Payment data — your Touch 'n Go eWallet, Boost, or GrabPay transaction references — is logged so we can match deposits to
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your account wallet and process withdrawal requests. We record device identifiers and IP addresses to detect duplicate accounts and prevent misuse. Session cookies keep you logged in across pages; analytics cookies show us which game lobbies get the most traffic so we can adjust the layout.
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We do not sell your data to third parties. We share transaction records with our payment processors only to complete the deposit or withdrawal you requested. Where law requires, we may provide account records to regulatory authorities in response to a formal legal request. Your data
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is stored on secure servers with encryption applied to sensitive fields. Access is restricted to staff who handle account verification, payment reconciliation, and technical support. We retain account data for as long as your account remains active. If you close your account, we keep transaction records
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for the period required by financial-record regulations in the jurisdiction where the service is offered, then delete all other personal data. You have the right to request a copy of the data we hold, to correct inaccurate information, and to request deletion where legal retention periods
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permit. Contact our support team through live chat or email to start any of those requests.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.